System Complexity with various types of contract and subscription types.
Consumers often want to change to auto-renewing contracts or subscriptions in the middle of a subscription or contract period. Automating these modifications varies in complexity taking into account the dollar amounts of the services, customer expectations, regulatory requirements, business cycles, or legacy processing overhead like paper billing. This presentation walks through a variety of ways of handling intra-period modifications. Video on YouTube These images were used in the Video They exist here for review Monthly with cancellation at renewal This is the simplest of subscriptions. The contract is simple. Cancellations happen at the end of the subscription period, usually monthly. There might be rate adjustments if you change the plan in the middle of the month but some services just ignore that or only upgrade at renewal. Simple prepay with changes at renewal This plan's payment cycle and subscription length are the same. Changes happen...